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ВЕРСИЯ ДЛЯ СЛАБОВИДЯЩИХВЕРСИЯ ДЛЯ СЛАБОВИДЯЩИХ

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Курс M5179: Implementing and Maintaining Telephony Using Microsoft Office Communications Server 2007

Цена для физических лиц, р.: 9500
Цена для юридических лиц, р.: 11500

Продолжительность курса (дней): 2

Даты (день):

Даты (вечер):

Цель:

This two-day instructor-led course teaches students how to implement and maintain an Office Communications Server 2007 telephony solution. The course covers the topologies supported by Office Communications Server 2007 for deploying a telephony solution for an organization. Further, the course introduces the various call-flow scenarios in an enterprise and explains the call flow among the various Office Communications Server 2007 components in each scenario.

Необходимая подготовка:

Before attending this course, students must have:

Familiarity with Active Directory knowledge and concepts.

Familiarity with Exchange 2007 Unified Messaging knowledge and concepts.

Familiarity with SharePoint knowledge and concepts.

Fundamental knowledge of using Microsoft Office 2007 or Microsoft Office 2003.

Fundamental Windows Server 2003 knowledge and experience.

Fundamental Networking knowledge and experience.

Формат обучения, регистрация на курс:

План курса:

Module 1: Implementing and Maintaining Telephony by Using Office Communications Server 2007

Office Communications Server 2007 supports both PBX telecommunications and SIP telecommunications. To capitalize on the SIP telecommunications functionalities, enterprises can integrate Office Communications Server 2007 into their telephony solution. This module describes the basic components of an enterprise telephony solution, such as PSTN, PBX,SIP-PSTN gateways, and endpoints, and security considerations for implementing a secure telephony solution. The module describes the Active Directory design considerations and networking considerations for deploying Office Communications Server 2007. The module also identifies the installation considerations for distributing the Office Communicator 2007 client to enterprise users. Finally, this module introduces the administrative tools that Office Communications Server 2007 provides to manage and monitor the enterprise telephony solution

Lessons

Introduction to the Components of a Telephony Solution

Overview of the Integration of Office Communications Server Telephony

Determining the Architecture For the Office Communications Server Telephony Deployment

Designing a Network for Office Communications Server 2007

Implementing a Secure Telephony Solution

Overview of Client Installation Considerations

Managing and Monitoring an Enterprise Telephony Solution by Using Administration Tools

Lab 1: Implementing and Administering a Secure Telephony Solution

Exercise 1: Designing Active Directory for Office Communications Server 2007

Exercise 2: Securing a Telephony Solution

Exercise 3: Choosing a Telephony Client Deployment Method

Exercise 4: Deploying and Using Administration Tools

After completing this module, students will be able to:

Describe the features of the basic components used in a telephony solution.

Describe the integration of Office Communications Server 2007 in a telephony solution

Design a network for Office Communications Server 2007 by applying an Active Directory design and networking considerations for implementing an enterprise telephony solution.

Implement a secure enterprise telephony solution.

Choose a client installation method by applying the client installation considerations for implementing an enterprise telephony solution.

Manage and monitor an enterprise telephony solution.

Module 2: Planning and Deploying Office Communications Server 2007 in a PBX Telephony Environment

Enterprise users can access the telephony solution by using any of the Office Communications Server 2007 clients, such as Office Communicator 2007, Microsoft Office Mobile Communicator 2007, Microsoft Office Web Communicator, Microsoft SIP endpoints, and third-party SIP endpoints. This module describes the deployment of a telephony solution for an enterprise based on SIP-to-PBX interoperability, SIP-to-IP-PBX interoperability, Office Communications Server 2007 integration with the IP-PSTN gateway, or remote office integration.

Lessons

Configuring Deployment Topologies

Overview of Enterprise Telephony Clients Deployment and Configuration

Lab 2: Implementing Office Communications Server in a PBX Telephony Environment

Exercise 1: Creating a Deployment Topology

Exercise 2: Deploying and Configuring Enterprise Telephony Clients

After completing this module, students will be able to:

Configure the common deployment topologies supported by the telephony solution of an enterprise.

Deploy and configure enterprise telephony clients.

Module 3: Planning and Deploying Office Communications Server 2007 Enterprise Telephony Solutions

In the Office Communications Server 2007 enterprise telephony solution, telephony users can communicate with internal telephony users and remote office telephony users. This module describes the call features in an enterprise telephony solution, such as call routing. The module introduces the enterprise telephony solution components of Office Communications Server 2007, such as the Office Communicator clients, gateways, Mediation Server, Front End Server, Access Edge Server, Director, Media Relay and multipoint control unit (MCU), interactive applications, and SIP clients.

Lessons

Overview of an Enterprise Telephony Solution

Overview of Routing in an Enterprise Telephony Solution

Configuring the Enterprise Telephony Solution Components

Connecting to a Remote Office

Lab 3: Implementing an Office Communications Server 2007 Enterprise Telephony Solution

Exercise 1: Configuring Enterprise Telephony Solution Components

Exercise 2: Configuring Enterprise Telephony Routing Components

Exercise 3: Configuring Remote Office Connectivity

After completing this module, students will be able to:

Describe the functions supported by an Office Communications Server 2007 enterprise telephony solution.

Describe the components for routing in an Office Communications Server 2007 enterprise telephony solution.

Configure the components in an Office Communications Server 2007 enterprise telephony solution.

Module 4: Monitoring and Maintaining Office Communications Server 2007

Office Communications Server 2007 supports both inbound and outbound calls between internal telephony users and external PSTN users, and between internal PBX users and internal Office Communicator telephony users. Understanding the protocols used and the call flow can assist in troubleshooting and improving routing within the telephony solution. This module describes the protocols used, and the call flow between internal telephony users in an Office Communications Server 2007 enterprise telephony solution. In addition this module describes the tools available for monitoring the call flow.

Lessons

Backing Up and Restoring Office Communications Server 2007

Monitoring Office Communications Server 2007

Configuring the Archiving and CDR Service

Overview of Protocol Monitoring in a Telephony Solution

Monitoring Call Flow in an Office Communications Server 2007 Telephony Environment

Lab 4: Capturing Office Communications Server 2007 Call Flow

Exercise 1: Backing Up and Restoring Office Communications Server 2007

Exercise 2: Monitoring Office Communications Server

Exercise 3: Working with the Call Flow Monitoring Tools

Exercise 4: Capturing Office Communications Server 2007 Protocols

After completing this module, students will be able to:

Identify the protocol capturing tools you can use in a telephony solution.

Monitor call flow in an Office Communications Server 2007 telephony environment.





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