Курс M50214: Implementing and Maintaining IM/Presence, Conferencing and Telephony using Microsoft Office Communications Server 2007 R2
Цена для физических лиц, р.: 22500 Цена для юридических лиц, р.: 25900
Продолжительность курса (дней): 5
Даты (день):
Даты (вечер):
Цель:
This five-day
instructor-led course teaches students how to implement, maintain,
and deploy Microsoft Office Communications Server 2007 R2 This
course covers the topologies supported by Office Communications
Server 2007, as well as the designing, implementing, and
troubleshooting of an Office Communications Server 2007 R2 solution.
This includes implementing telephony, conferencing, and group chat
solutions.
Audience ProfileThe
audience for this course is IT Professional infrastructure
specialists. This includes real-time communications Technology
Specialists and Professional Engineers. In addition, IT
Professionals in any job role that interacts with Office
Communications Server 2007 R2, Microsoft Office SharePoint Server,
and Microsoft Exchange Server will benefit from the course.
Необходимая подготовка:
This course requires that you meet the following prerequisites:
Familiarity with Active Directory and its concepts
Familiarity with Exchange Server Messaging and its concepts
Familiarity with Office SharePoint and its concepts
Experience with:
The 2007 Microsoft Office system or Microsoft Office 2003
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План курса:
Module 1: Overview of Microsoft Office
Communications Server 2007 R2
Describes how you can use the Microsoft Office Communications Server 2007 R2
architecture, server roles, and considerations for deploying and configuring
Office Communications Server 2007 R2.
Lessons
Lesson 1: Overview of the Office Communications Server 2007 R2
Architecture
Lesson 2: Server Roles for Office Communications Server 2007 R2
Infrastructure for Microsoft Office Communications Server 2007 R2
Lesson 3: Designing and
Configuring Active Directory and Network Infrastructure for Microsoft Office
Communications Server 2007 R2
Lesson 4: Designing and Configuring Protocol Support for Microsoft
Office Communications Server 2007 R2
Lab : Preparing Active Directory to
Support an Office Communications Server 2007 R2
Exercise 1- Preparing the Active Directory Schema
Exercise 2 - Preparing the Active Directory Forest
Exercise 3 - Preparing the Active Directory Domain
Exercise 4 - Delegating Setup
and Administrative Permissions
Lab : Implementing a Standard Edition
Server
Exercise 1- Implementing a Standard Edition Server
Exercise 2 - Configuring Server Security by Using Certificates
Exercise 3 - Verifying Server
Functionality
Exercise 4 - Configuring the Address Book Server
After completing this module, students will be able to:
Describe the Office Communications Server 2007 R2 Architecture.
Describe the Server Roles for Office Communications Server 2007 R2
Describe the Active Directory and Network Infrastructure considerations
for Deploying Office Communications Server 2007 R2.
Describe the protocol support for Office Communications Server 2007 R2.
Understand the steps for the installation of Office Communications
Server 2007 R2.
Module 2: Installing, Configuring
and Supporting Microsoft Office Communications Server 2007 R2 ClientsDescribes
the different clients used with Office Communications Server 2007 R2. The module
also covers the different deployment methodologies for each of the clients and
how users will access the enterprise solutions by using Office Communications
Server 2007 R2 clients.Lessons
Lesson 1: Exploring Clients Used by Microsoft Office Communications
Server 2007 R2
Lesson 2: Deploying Clients
Utilized by Microsoft Office Communications Server 2007 R2
Lesson 3: Configuring Clients
Utilized by Microsoft Office Communications Server 2007 R2 through Group
Policies
Lab : Implementing Office Communications
Server 2007 R2 Clients
Exercise 1 - Configure Security for Office Communicator 2007 R2
After completing this module, students will be able to:
Describe the features of the clients used by the basic components of the
Enterprise Office Communications Server 2007 R2.
Describe the appropriate deployment methods for Office Communications
Server 2007 R2 clients.
Select appropriate client deployments methods based on the Office
Communications Server 2007 R2 components utilized.
Module 3: Implementing and
Deploying an Instant Messaging Solution by Using Microsoft Office Communications
Server 2007 R2
Describes how to deploy and implement an Office Communications Server 2007
R2 IM solution. The module also introduces the Active Directory design,
network requirements, and security requirements that you must consider when
planning your deployment. Finally, the module describes how to populate the
Office Communications Server 2007 R2 Address Book service by using internal
sources such as Active Directory distribution lists, or by using external
sources such as public IM user accounts.
Lessons
Lesson 1: Overview of an Instant Messaging Solution Using Microsoft
Office Communications Server 2007 R2
Lesson 2: Exploring the
Authentication, Focus, and Presence Features of Microsoft Office
Communications Server 2007 R2
Lesson 3: Configuring the
Microsoft Office Communications Server 2007 R2 Address Book
Lesson 4: Consolidating IM Clients (PIC)
Lab : Using IM and Presence Information
Exercise 1 - Deploying IM Clients
Exercise 2 - Configuring the
Environment for IM
Exercise 3 - Sending an Instant
Message
After completing this module, students will be able to:
Describe the IM functionality that is available in Office Communications
Server 2007 R2.
Describe the Authentication, Focus, and Presence Features of Office
Communications Server 2007 R2 server for an IM solution.
Configure an Office Communications Server 2007 R2 Address Book.
Describe Public IM Connectivity.
Module 4: Implementing Group Chat
in Microsoft Office Communications Server 2007 R2
Describes how the Group Chat client component is used within Microsoft
Office Communications Server 2007 R2. This module will also discuss how the
client component, together with Microsoft Office Communications Server 2007
R2 Group Chat Server, enables communication in real time with persistent
content that is retained after a session ends. It allows for the instant
exchange of business expertise across an organization and with external
partners so that it is possible to maintain a continuous flow of information
amongst project members.
Lessons
Lesson 1: Installing and Configuring Group Chat in Office Communications
Server 2007 R2
Lesson 2: Installing and
Configuring the Compliance Service
Lesson 3: Configuring Group
Chat
Lesson 4: Troubleshooting Group Chat in Office Communications Server
2007 R2
Lab : Configuring and Implementing Group
Chat
Exercise 1 - Install Group Chat
Exercise 2 - Configuring Group
Chat through Group Chat Administration Tools
Exercise 3 - Install Group Chat
Client
Exercise 4 - Create a Filter for Group Chat
After completing this module, students will be able to:
Describe the different Topologies for Group Chat.
Describe the Group Chat Server and component requirements.
Identify the prerequisite requirements for installing Group Chat.
Describe the deployment steps for Group Chat Server.
Module 5: Implementing and
Deploying a Conferencing Solution by Using Microsoft Office Communications
Server 2007 R2
Describes the creation of both scheduled and unscheduled Web conferences by
using the Microsoft Office Live Meeting Add-In for Microsoft Office Outlook
2007. This module will also cover the advantages of using on-premise Web
conference to enable users to collaborate and share their data. Office
Communications Server 2007 R2 also supports audio/video conferencing.
Lessons
Lesson 1: Overview of Conferencing Solutions Using Microsoft Office
Communications Server 2007 R2
Lesson 2: Overview of Components Used in an On-Premise Conferencing
Solution Using Microsoft Office Communications Server 2007 R2
Lesson 3: Configuring Client
and User Related Settings for Conferencing Using Microsoft Office
Communications Server 2007 R2
Lesson 4: Understanding a Conference Life Cycle within Microsoft Office
Communications Server 2007 R2
Lesson 5: Establishing
Federation for a Conferencing Solution Using Microsoft Office Communications
Server 2007 R2
Lab : Configuring and Deploying
Conferencing Solutions
Exercise 1 - Scheduling a Web Conference
Exercise 2 - Establishing an
Unscheduled Web Conference
Exercise 3 - Using Group Policies to Configure User and Meeting Policies
After completing this module, students will be able to:
Schedule and collaborate with participants in an on-premise Web
conference.
Identify the required components to support an on-premise audio/video
conferencing solution.
Configure and create an unscheduled Web and audio/video conference.
Identify the group policies that can be set for an on-premise
conference.
Module 6: Implementing and
Maintaining Telephony by Using Microsoft Office Communications Server 2007 R2
Describes the basic components of an enterprise telephony solution, such as
PSTN, PBX, telephony gateways, and endpoints, and considerations for
implementing a secure telephony solution.
Lessons
Lesson 1: Introduction to the Components of a Telephony Solution
Lesson 2: Overview of the
Integration of Office Communications Server 2007 R2 Telephony
Lesson 3: Configuring
Deployment Topologies
Lesson 4: Overview of Enterprise Telephony Clients Deployment and
Configuration
Lab : Implementing and Administering a
Secure Telephony Solution
Exercise 1 - Designing an Office Communications Server Architecture for
Tailspin Toys
Exercise 2 - Designing an Office Communications Server Architecture for
World Wide Importers
Exercise 3 - Securing a Telephony Solution
After completing this module, students will be able to:
Describe the features of the basic components used in a telephony
solution.
Describe the integration of Office Communications Server 2007 R2.
Describe and configure the deployment topologies.
Describe the Enterprise Client deployment and configuration.
Module 7: Planning and Deploying
Microsoft Office Communications Server 2007 R2 Enterprise Telephony Solutions
Describes a telephony solution that supports call control and call numbering
functionalities. Call control includes basic call control and advanced call
control such as inbound call options and call forwarding. Call numbering
includes the normalization of phone numbers and the application of dial
plans.
Lessons
Lesson 1: Overview of Enterprise Telephony Solution
Lesson 2: Overview of Routing
in an Enterprise Telephony Solution
Lesson 3: Configuring the Enterprise Telephony Solution Components
Lesson 4: Overview of Protocol
Monitoring in a Telephony Solution
Lab : Implementing an Office
Communications Server 2007 Enterprise Telephony Solution
Exercise 1 - Configure Location Profiles
Exercise 2 - Create Phone Usage Records
Exercise 3 - Configure Routes
Exercise 4 - Using Route Helper
to Check Enterprise Voice Configuration
Exercise 5 - Configure
Enterprise Voice Policy
Exercise 6 - Configure User Phone Numbers
After completing this module, students will be able to:
Schedule and collaborate with participants in an on-premise Web
conference.
Identify the required components to support an on-premise audio/video
conferencing solution.
Configure and create an unscheduled Web and audio/video conference.
Identify the group policies that can be set for an on-premise
conference.
Module 8: Additional Voice
Applications for Microsoft Office Communications Server 2007 R2
Describes the advanced options available to enterprise Office Communications
R2 environments. This module discusses the Response Group Service and the
Team-Call Group features. The Office Communicator 2007 R2 Attendant allows
individuals performing reception or front desk functions to manage several
calls simultaneously. The Call Delegation feature uses the Office
Communicator 2007 R2 Attendant as the recipient for calls that a manager has
delegated or forwarded to an assistant. The Office Communicator 2007 R2
Mobile client has substantial improvements over its predecessors, including
the availability of a client for Java. The new Dial-In Conferencing
functionality permits external users to participate in internal conferences.
Lessons
Lesson 1: Response Group Service
Lesson 2: Team-Call Group Feature
Lesson 3: Office Communications Server 2007 R2 Attendant and Call
Delegation
Lesson 4: Single Number Reach
for Office Communicator 2007 R2 Mobile
Lab : Additional Voice Applications for
OCS 2007 R2
Exercise 1 - Install and Configure the Response Group
Exercise 2 - Configuring the Response Group
Exercise 3 - Test the Response Group Configuration
Exercise 4 - Configuring the OCS 2007 R2 Attendant
After completing this module, students will be able to:
Deploy and configure the Response Group Service.
Deploy and configure the Team-Call Group feature.
Deploy and configure the Office Communicator 2007 R2 Attendant and Call
Delegation.
Describe the new features of Microsoft Office Communicator 2007 R2
Mobile.
Module 9: Monitoring and
Troubleshooting Microsoft Office Communications Server 2007 R2
Describes the features and steps you must take in order to protect your
communications infrastructure against data loss. In addition, it is
important to monitor server operations, protocols, and call flow to ensure
that you can identify service-related performance and reliability issues
before they start to affect users.
Lessons
Lesson 1: External Components Necessary for Microsoft Office
Communications Server 2007 R2
Lesson 2: Backing Up and Restoring Microsoft Office Communications
Server 2007 R2
Lesson 3: Monitoring Call Flow in Microsoft Office Communications Server
2007 R2 Telephony Environment
Lab : Maintaining and Monitoring
Microsoft Office Communications Server 2007 R2
Exercise 1 - Backing Up and Restoring Office Communications Server
Exercise 2 - Monitoring Office Communications Server
Exercise 3 - Working with the Call Flow Monitoring Tools
After completing this module, students will be able to:
Describe the external components necessary for Office Communications
Server 2007 R2.
Backup and restore Office Communications Server 2007 R2.
Monitor Office Communications Server 2007 R2.
Monitor call flow in an Office Communications Server 2007 R2 telephony
environment.
Module 10: Compliance in Office
Communications Server 2007 R2
The Archiving Server has changed with Office Communication Server 2007
R2—now it only maintains Instant Messages (IM) for compliance reasons. A new
server role, the Monitoring Server, compiles and maintains information on
Call Detail Records (CDR) and Quality of Experience (QoE) for legal and
internal corporate compliance purposes. An understanding of how to deploy
and configure the Archiving Server and Monitoring Server will enable you to
take steps to ensure that your organization remains compliant.
Lessons
Lesson 1: Configuring the Archiving Service
Lesson 2: Configuring the
Monitoring Service
Lab : Configure Archiving
Exercise 1 - Install and Configure the Archiving Server
Exercise 2 - Configuring Users for Archiving
Exercise 3 - Confirm Archiving
After completing this module, students will be able to:
Install and configure the Archiving Server.
Install and configure the Monitoring Server.
Module 11: Enterprise Deployment
and Design Consideration for Microsoft Office Communications Server 2007 R2
Careful planning prior to the deployment of Microsoft Office Communications
Server 2007 R2 will allow for the maximization of the benefits that OCS 2007
R2 provides for the enterprise. In this module, we will examine the issues
that should be taken into account by organizations prior to performing an
installation.
Lessons
Lesson 1: Migration to Microsoft Office Communications Server 2007 R2
Lesson 2: Planning to Deploy Office Communications Server 2007 R2
Lab : Planning a Microsoft Office
Communications Server 2007 R2 Deployment
Exercise 1 - Designing an Office Communications Server Architecture for
Contoso
Exercise 2 - Designing an
Office Communications Server Architecture for Tailspin
Exercise 3 - Designing an Office Communications Server Architecture for
World Wide Importers
Exercise 4 - Installing and
Using the OCS 2007 R2 Planning Tool
After completing this module, students will be able to:
Explain the considerations surrounding a migration or co-existence
strategy with Microsoft Live Communications Server 2005 SP1 or Microsoft
Office Communications Server 2007.
Plan for the deployment of OCS 2007 R2 Standard and Enterprise Edition.
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